Shipping policy

Shipping Policy

Secure Payment Processing and Reliable Delivery

Secure payment processing and reliable delivery, carefully organised from the moment you place your order until it arrives at your door.

100% Free Delivery

No additional shipping, delivery, or transportation charges, regardless of your order value.

1. Order Processing

Once we receive your order, the information provided will be checked, and your goods will be carefully prepared for fulfilment.

Order processing generally takes 0 to 3 business days. Once processing is complete, your order will be prepared for transportation.

2. Delivery Time

After order processing is complete, the estimated delivery time is generally 3 to 7 business days.

Shipping Information	Estimated Time
Order processing	0–3 business days
Delivery	3–7 business days
Shipping costs	100% free

Please note: Actual delivery times may vary depending on the delivery location and transportation conditions. If unexpected delays occur, we will inform you as soon as reasonably possible.

3. Free Delivery

All orders are delivered completely free of charge.

Our customers do not have to pay hidden shipping costs or additional delivery fees.

Our promise: Your order will be delivered without additional shipping, delivery, or transportation charges.

4. Delivery Address

Please ensure that your delivery address is complete and correct before completing your order.

Incomplete or incorrect address details may result in delivery delays.

If you need to change your delivery address after placing an order, please contact our customer service team as soon as possible.

5. Delivery Information

Once your order has been prepared for transportation, we will provide further information about the expected delivery where available.

For larger orders or palletised deliveries, our transport partner may contact you to coordinate the delivery arrangements.

6. Damaged or Incomplete Deliveries

Please inspect your delivery as soon as reasonably possible after receiving it.

If your goods arrive damaged or your delivery is incomplete, please contact us as soon as possible.

To help us resolve the issue quickly, please provide your order number and, where possible, photographs showing the damage or missing items.

7. Payment Methods

Payment for all orders is accepted exclusively by bank transfer.

Bank Transfer

After completing your order, you will receive the payment information required to make the bank transfer.

For advance payments, your order will be processed further once the full invoice amount has been received and matched to your order.

Please include the relevant payment reference when making your bank transfer so that your payment can be correctly identified and allocated to your order.

Your order will be processed and prepared for shipping once the full payment has been received.